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Authentic Fine Art, Sculpture & Collectibles

Customer Experiences

What Collectors Say About The Collection Shop

Choosing artwork or a collectible online comes with questions. These comments come from customers who took the time to share their experience with The Collection Shop — from the pieces they received to the service surrounding their purchase.

248 Customer Reviews

Feedback collected from our customer review archive.

Real customer comments Presented from our existing customer feedback archive.
Dated feedback Each review retains the date it was submitted.
Personal assistance Questions before ordering? Call 1-800-206-3715.

In Their Own Words

Customer Feedback

Showing 97–120 of 248 reviews

Thanks for very professional service and delivery

Joe S Chesham

My Armani figurine (Esmeralda) arrived and fulfilled a 20 year wish to have her in my home. Thank you Collection Shop for the excellent service. Now, what’s the next Armani for me? Hmmm? 😊

JAMES A KOTONIAS

Always a pleasure buying from The Collection Shop. They always call to ensure you’re getting exactly what you want and inspecting the piece to ensure satisfaction.

Brian Graves

Item ordered - Thomas Blackshear piece - was as expected. Shipped quickly and packed extremely well. I’ll be back!

Vonya Lewis-Thornton

The print arrived quickly, safe and sound! I love it!! I've already taken it to get it framed and can't wait to get it on the wall. Thank you!

Joyce Henderson

Very happy with my experience with your company. I will definitely use you again and recommend you to my friends.

RICHARD STROBACK

Thank you. My items arrived within the timeframe requested in perfect condition and in the original packaging. I am not done shopping, but I had been looking for both items for a long time. Thank you again

Allen W Estes JR

I am pleased with my Thomas Blackshear Neqwa ornament. I received my item right away. THANK YOU

Carla Walker

I am very happy with my purchase. The African Queen was securely packaged and is everything I imagined it would be. The details and colors really make it pop!

Wallace Thornton

Everything went great,piece was amazing

Daniel Hutchinson

Excellent. Certificate envelope was torn open but coach is perfect. Made for a great birthday gift

Michael Mueller

My experience from start to finish was excellent. I highly recommend and endorse this vendor !

Kevin Blackburn

My experience was great. I forgot to put my apartment number on my order and when I called the gentleman was very helpful and updated my order. My purchase was delivered before expected and packed to protect it. I will definitely order from them again.

Jill Tableman

First let me say I love my figurine that I received and the customer service that I received was great.

GLADYS POOLE

Ebony Visions - Wise Man with Myrrh “SIGNED” by Thomas Blackshear was in EXCELLENT CONDITION! The Customer Service ensured a secure arrival of this item! Great Job!!!

MARILYN TURKNETT

I ordered the Thomas Blackshear Proud Papa figurine. It shipped very quickly and arrived on time . It was packaged securely and is in perfect condition. The customer service provided by The Collection Shop was prompt, courteous and professional. I highly recommend them.

Patricia J. Covington

This is the third year I have ordered for a Christmas gift and as usual dealing with the collection shop was a pleasure. The merchandise was as beautiful as advertised and the delivery was as promised. My wife’s face lit up when she opened the package. Thank you

LARRY CRABB

I had a very pleasant experience dealing with The Collection Shop. Ordering was a very easy and pleasant experience, and the pricing was very fair and competitive. Finally, the speed of shipment and quality of packaging exceeded my expectations. Thank you to all of the wonderful staff at The Collection Shop!

DANIEL MEDINA

Greeting Customer Service: You guys did great. Thank you very much for getting the order out and processed. It arrived as I expected it to.

Daniel Scott

Item arrived in timely fashion and in good condition. I have no complaints. Thanks!

Christopher Johns

I and my wife are very happy with my purchase "Thomas Blackshear 'Ebony Visions-First Kiss". Richard was very helpful with my pruchase and I will most likely purchase again from "The Collection Shop"

Dominique Rollins

The Collection Shop has always come through. I have purchased several times from them when living in Michigan. Now that I'm in Texas, I'll continue to purchase figurines from them. As far as this order, it's a Christmas gift so until the receiptant opens the box, it remains securely sealed. If there is one note of suggestion for the Collection Shop, its ditch the static Styrofoam with non static.

Hugh W Armstrong III

I have purchased several items from The Collection Shop and every item has been in excellent condition, packaged securely and shipped timely. They were very responsive to one item that arrived damaged and replaced it immediately. I would highly recommend The Collection Shop.

Ned Webber

It was a pleasure to order a Blackshear ornament from you. The salesperson was polite, knowledgeable and helpful. My order arrived in less than a week. Thank you.

VALERIE MILLER

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