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Authentic Fine Art, Sculpture & Collectibles

Customer Experiences

What Collectors Say About The Collection Shop

Choosing artwork or a collectible online comes with questions. These comments come from customers who took the time to share their experience with The Collection Shop — from the pieces they received to the service surrounding their purchase.

248 Customer Reviews

Feedback collected from our customer review archive.

Real customer comments Presented from our existing customer feedback archive.
Dated feedback Each review retains the date it was submitted.
Personal assistance Questions before ordering? Call 1-800-206-3715.

In Their Own Words

Customer Feedback

Showing 121–144 of 248 reviews

Package arrived and is in excellent condition . It is I expected thank you very much.

Bob Maciel

Excellent!!!!! THANK YOU VERY MUCH!!! Have an awesome day!!!

CARLOS FORERO

The NeQwa ornament I purchased exceeded my expectations. It is absolutely beautiful. It was well packaged and shipped promptly. Thank you for the great service!

Cathleen A Bart

Really appreciated the call to confirm order w/ fast shipping ! Great customer service . Thank you !

Erin Flowers

As always, we received our purchase and we are very pleased! Thank you and Merry Christmas!

Raymond Lorah

The item ordered arrived in great shape, is beautiful, and looks just as described! I will order again from The Collection Shop!

Lorraine McCombs

Item was as described and in good shape when arrived. Wife thrilled. Thanks.

Robert Shinedling

I purchased a WDCC piece through the online site. It was a very easy process and I received it yesterday. The item was packed well and was perfectly intact. Thank you for the timely handling, this was a good online shopping experience. 😊

David A Levy

I ordered the Guiseppe armani catalogue. It is exactly what I was looking for and it was a good price, $50. Shipping was quick and packaged well. The only issue I have is the shipping cost. I was charged $26 for a 3lb book. Sorry, that will be a definite consideration for my next purchase.

Patty Moats

loved it thank you figurines are gorgeous and shipping was perfect

Mahnaz Arbabi

Thank you for my shipment. Everything was good. No damage. Love my Purple Umbrella! 💜

Gwen Jones

Excellent communication and excelled services. Delivery, packaging, A plus. Great Selection and reasonable pricing. Solid Company ....

ANTHONY RABITZ

I absolutely love doing business with you all. Very prompt service and quality merchandise.

DESHANDRA S JONES

Thank you, I love the statue of Peter Pan was so happy to find it. There was a problem with the shipping if you want to know. The main box had a good size smash on it, and the WDCC box has a good dent in it as well. The figuring itself is fine, no damage. Just to let you know. Thanks, Dee

Donita Harwood

The service was seriously amazing. Would absolutely come to you guys again for my WDCC figures!

Patricia Herrmann

Charles Bibbs art l received is wonderful. Customer Service great too. I will refer to others. Celia

Cecelia Lynch

Great customer service. Quick shipment with good packaging. Exactly as I had bargained. Would do business again.

BRIAN LYNCH

I received my item in good condition and I will order again. Thank you, Mary Ann

MARYANN CHAVEZ

I have purchased items from the collection shop on numerous occasions and I have always had an excellent experience. My items have always been well packaged and have always arrived safe and sound. Also, I am very pleased with ship time. I am definitely a fan of the collection shop.👍🏻👍🏻

Patricia Williams

My transaction was pleasant and easy! Shipping was much faster than I anticipated, and my piece is safe and sound and packed with care! I couldn’t be happier!!

Kerry-Ann Thompson

I am estatic that I found out about this resource for fine limited edition Black Art. I have since ordered and received two art items. Both items were immediately package and shipped. Both products were outstanding and quality. Their sales staff is very customer orientated and very knowledgeable about their products and the spectrum of high end black art.

LAWRENCE ROUSE

I ordered the Armani Bashful 916C. He’s the perfect addition to my collection. He arrived in mint condition with the original box. The Collection Shop is my destination for the rare and hard to find items. They always come through, especially for the more discerning collector such as myself.

Brian Graves

Package arrived on time and handled with care. The collection shop followed up to ensure I got the package without any issues.

Garrett

I purchased the dance couple for my son and daughter-in-law wedding. The figurine arrived in perfect condition. I especially appreciated UPS staying in contact with me on tracking and signing for the delivery.

Katrina E McCray

Shop With Confidence

Questions before choosing a piece?

Our gallery team is available to help with artwork details, edition information, availability, shipping and purchasing questions before you order.