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Customer Experiences

What Collectors Say About The Collection Shop

Choosing artwork or a collectible online comes with questions. These comments come from customers who took the time to share their experience with The Collection Shop — from the pieces they received to the service surrounding their purchase.

248 Customer Reviews

Feedback collected from our customer review archive.

Real customer comments Presented from our existing customer feedback archive.
Dated feedback Each review retains the date it was submitted.
Personal assistance Questions before ordering? Call 1-800-206-3715.

In Their Own Words

Customer Feedback

Showing 49–72 of 248 reviews

Very happy with purchase, my ornament was in beautiful condition.

Eleanor Holman

I have bought 4 Armani statues from the Collection Shop and they have been as shown and in excellent condition. Two of the 4 I have not been able to find anywhere else.

Albert Torigian

I love it!!!👍🏾

ANTHONY GAYLE

Thank you very much for the sale. All items are of great quality and much appreciated. A fan of Ernie Barnes!

Reginald Pugh

Terrific transaction. The pieces and their boxes are excellent. Quick delivery.

Steven E Kodesch

Statue as shown and arrived in perfect condition. Will buy from The Collection Shop again when they have a future sale.

Albert S. Torigian

First rate processing and delivery. My merchandise's packaging ensured that the items were not damaged. Very pleased with this purchase.

Cedric T Wins

Picture was delivered on time and an excellent condition. Packaging was amazing. No damage occurred. Product was exceptional. I highly recommend this company.

Martha Marsh

I have only ever had wonderful dealings and the utmost confidence in your professionalism, customer service, packaging abilities and am thankful you were my vendor in my most recent purchase of a highly delicate Walt Disney sculpture Tinkerbell Enchanting Encounters. It is absolutely spectacular!!!! THANKYOU for the times Richard reached out to me to touch base and check on my merchandise. I also THANKYOU for the inserts you always enclose and I now have ongoing inventories of my precious pieces!

Susan ENNIS

I’m very pleased with the purchase of Fullback by Ernie Barnes, but Coffee Break has several wrinkles on the print.

Erica Armour

A very positive and stress free experience. I requested speedy delivery as schedule permitted. It was complied with and I would definitely order again. Great and positive 100% experience.

Jeannette C. Lowe

Husband absolutely loves the light fixtures for his display

Pamela Butler

Attention Customer Service: The items were received as expected and in Great Condition. Packed with care and packaged correctly. Thank you for the extra care.

Daniel Scott

I’m pleased as always with the high quality of the artwork I received. The service was excellent and the process is smooth. My one complaint about this shipment was the condition of the Disney Collection box. It looked quite old and scratched. It made me wonder if this was not a second hand piece. Otherwise well done.

Michael Mueller

My Judy Larson canvass arrived just as promised. Love it!

LINDA ALTER

Excellent service. I am glad you were able to find the original box. Thank you

Basil J Steele

I have ordered 3 Armani statues from The Collection Shop and all have been excellent. The first two looked brand new and the third showed some wear (scratches) on the wood base but the statue itself was in perfect condition. The photos of the actual statue being shown on their site is a big help. I would and probably will buy from them again if I see something I like.

Albert Torigian

The Collection Shop: Thank you, the statue Happiest Day is more beautiful than the picture and I like how it was packaged and shipped . I will surely be ordering from you again. Thanks again!!!😊

Alma Nelson

I just received my AMAZING snow white at the well- Walt Disney in only 6 days from Miami usa to Brussels belgium. Very good service and in original box. I vill by more on the collection shop. Very happy. Thank you. Michel from Brussels.

Michel Priem

Service was excellent, received promptly.

Robert Clark

The book I ordered came in excellent/new condition, still in its unopened wrapper. Packing was good, as was delivery speed. I would use this company without hesitation.

Bruce Alexander

I am quite pleased with my purchase and the timely manner that it arrived. Richard was most helpful in assisting me and answering all of my questions. I will enjoy the Lladro nun for many years to come, as she is a great addition to my collection.

Joey Bechtel

I love, love,love I mean really love my new piece. Thank You Collection Shop for your courtesy again making this another pleasant purchase process. Thomas Blackshear is my absolute favorite artist and you keep him available and priced nice. Thank You 🙏🏾

Rhonda McDaniel

I am very happy with my purchase of Rock of Ages Lithograph! I received within two days of purchase. I love the fact that I was able to lay away ,this really helped my pocket book. The staff was very professional. This is a very special sentimental piece (by Ernie Barnes) for me. I absolutely love it! Packaged well, no damage. Love it!

LYNNE MACK

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