FREE SHIPPING offer applies only to new and current release items of a value of $101.00 or more. This does not apply to weekly special items, buy sell transactions, retired items, gallery or artist proof items special issues or any promotions that are currently running. Only applies for US and Canadian residential and business addresses only. International and other US territories are not eligible along with Military and PO Box addresses.
Standard Ground Shipping Service (3 - 7 business days) for US and up

FREE SHIPPING EXCLUSIONS apply to retired items, orders with combined in-stock merchandise and Pre-orders, back orders or out of stock items and special requests. These items will be calculated for shipping separately. In some cases, modifications to an eligible order including, but not limited to, payment processing, cancellations, substitutions, or other preferences may affect the free shipping offer. This Offer is subject to change

The actual shipping charges will not be displayed during the ordering process. After your order has been completed , you will be contacted by email or telephone by one of our staff members with your total shipping and insurance charges if applicable.

INTERNATIONAL SHIPPING does not qualify for free shipping. We have negotiated very attractive rates to make it affordable to ship your collectible purchase to your country. all rates include insurance and we do not charge a handling charge.- Charges are based on Country of Delivery. All international transactions must be delivered to the billing address. Click here to see estimated rates

MILITARY APO & FPO orders are shipped via US MAIL priority service. All orders are confirmed before being processed and are shipped fully insured.

Layaway Return to top

• Layaways are a courtesy offered to our customers by The Collection Shop on Purchases of Current Release items totaling $300.00 or more are eligible for Layaway. Retired, Sold Out, Buy/Sell and Weekly special items do not qualify for Layaway
• Layaways are payed in 3 equal payments over 60 days with a minimum deposit of 33% of total layaway, with 2 remaining equal payments over the next 60 days. Tax and shipping will be added to final payment if applicable.
• The second automatic payment of 33 % of the total sale will be processed on the credit card that was used at the time of order on the 30th day following the first payment, then a final payment of the last 33% on the following 30th day which constitutes the final payment of the layaway order.
• There can be no exceptions to the automatic payment method.
• There is no penalty to pay off your Layaway before the final due date.
• Item(s) must be paid in full to remove it from layaway.
• Cancellation of layaway will result in a 20% charge of the total sale .
• Once layaway item(s) are paid in full they will be shipped to the billing address of the credit card.
• The Collection Shop reserves the right to cancel any layaway and charge a 20% restocking fee of the total sale if credit cards are declined when payment is due on every 30th day. A refund of any payments, less than the 20% restocking charge of the total sale, will be credited back to the customer's credit card that was initially used.
• Layaway's on Original Art Work can not be cancelled. There are no exceptions to this rule.
• A complete breakdown of your pre-scheduled payments will be displayed on your confirmation screen and will be sent to you via email.
• See a sample invoice here

Pre Orders Return

Pre-order are taken on items that have yet to be releases. These items have a release date approximated by the manufacturer. In preparation for pre-orders we require the full information including credit card information. Pre orders are processed at the time of shipment to the customer. In addition, items for orders with multiple pre-orders, requiring 2 or more deliveries are processed as they arrive and held to ship complete to avoid a shipping surcharge. A customer may request to have items shipped partially, at additional shipping charges. It is important to note that the approximated release date and delivery date indicated on the website is based on the manufacturer's estimate. Release dates can be earlier or later than estimated. In such an instance we will update the estimated arrival date so that you are informed and prepared for your order to arrive.

Cancellation Policy
Should you wish to cancel an order, just reply to your automatic email notification confirmation with please cancel. If possible state the reason. Or you can send an email to info@thecollectionshop.com If we process the order without written notification prior to our processing the order, it will be considered a valid sale and subject to our terms as outlined on this page including restocking fees and shipping costs

Special Orders
All Special Orders are subject to a 20% cancellation fee once the order has been confirmed and processed by a sales representative. This applies to all Collectible and Art Lines. There are no exceptions to this policy.

Returns Return

Damaged items must be reported the same day of receipt to gain insured compensation. If merchandise arrives damaged save the merchandise AND the original box and packing it arrived in, notify The Collection Shop and UPS at 1-800-PICKUPS immediately to arrange for a carrier inspection and a pick up of the damaged merchandise. Do not return merchandise to The Collection Shop if it was damaged in transit, as a claim cannot be made by us. It must be made by the receiver.

Non damaged returns must be reported within 2 days of receipt for a full store credit towards the purchase of another item, less shipping charges. Refunds are subject to a 20% restocking fee, less shipping charges. Return the item in its original packaging and original box along with a copy of your Sales Receipt and all item documentation including (registration cards, certificates,

To return packages please contact us at 1-800-206-3715 to obtain a Return Merchandise Authorization (RMA). Packages returned with no RMA and packages that are improperly packaged will be refused on receipt. All return items must include original packaging and documentation.