Security / Privacy & Credit Cards / Payment Options / Inventory / Shipping / layaway / Pre-Orders & Cancellations / Returns / Accessibility
Introducing The Collection Shop: Where Art Comes to Life Since 2001!
Elevate Your World with Fine Art: Nestled in the vibrant heart of Miami, Florida, The Collection Shop stands as a beacon of artistic excellence. For over two decades, we have been curating a captivating realm of fine art and collectibles that redefine creativity and craftsmanship.
A Haven of Awe-Inspiring Artistry: At The Collection Shop, art is not just a display; it's an experience. Our gallery is a meticulously curated sanctuary that invites you to explore the rich tapestry of human expression through paintings, sculptures, limited edition prints, and beyond.
A Glimpse into Diverse Creativity: We embrace diversity in every brushstroke, in every sculpture's curve. With an unwavering commitment to both established and emerging artists, our gallery becomes a canvas where renowned virtuosos and rising stars converge.
A Global Gallery at Your Fingertips: The beauty of art knows no bounds. With our online gallery, you can traverse the world of art without stepping outside your door. Immerse yourself in a virtual journey, where each masterpiece carries a story waiting to be unveiled.
Explore, Engage, and Acquire: Our digital platform provides more than just a glimpse. Delve into the heart of each artwork with detailed information – from the artist's vision to the medium's intricacies, dimensions, and the masterpiece's value.
A Symphony of Artistic Expression: Are you a seasoned collector seeking the rarest gems? An art enthusiast looking for inspiration? Or an appreciator of beauty in all its forms? The Collection Shop caters to every palette, promising a diverse selection that resonates with all tastes.
Discover the Art of Connectivity: In a world that transcends physical boundaries, our gallery bridges the gap between creators and appreciators. With each click, each scroll, you're part of a global community united by a shared passion for art.
Celebrate Creativity: Let the strokes of a painter, the curves of a sculptor, and the lens of a photographer transport you. The Collection Shop is your passage to a world where art breathes, speaks, and captivates.
Make Art a Part of Your Story: Join us in celebrating two decades of artistry. Embark on an artistic journey that transcends time and space. Discover The Collection Shop – where masterpieces become a reality, and every creation is a testament to human ingenuity.
Step into a Realm of Artistic Splendor. Your Journey Begins Now!
Stay Connected with The Collection Shop: Your Artistic Hub, Anytime, Anywhere!
📞 Personalized Assistance at Your Fingertips: Our Live Customer Service representatives are here to make your experience seamless. From Monday to Friday, 10:00 am to 6:00 pm EST, we're ready to assist you with a smile, offering the guidance you deserve.
💌 Swift and Effortless Communication: Have questions, inquiries, or simply want to explore our exquisite offerings? Reach out via email, live chat, or give us a call at 1-800-206-3715. Your satisfaction is our priority, and our dedicated team is here to ensure your every query is met with prompt, personalized attention.
🛍️ Shop Beyond Boundaries: With The Collection Shop, your shopping journey isn't confined by time zones. Our online platform is your gateway to a treasure trove of art, accessible 24/7, 365 days a year. Browse, admire, and select your favorites whenever inspiration strikes.
📞 Confirmation and Care: Once you've placed your order online, rest assured that a representative will swiftly reach out to confirm your selections. Your satisfaction is paramount, and we want to ensure every detail aligns perfectly with your vision.
Ordering with Confidence
When it comes to online ordering from The Collection Shop, there are a few steps you can take to ensure a confident and secure purchase:
1.Reviews: Read our customer feed back for testimonials, and information about customer satisfaction.
2. Verify authenticity: If you're considering purchasing a specific limited edition piece of artwork, The Collection Shop provides detailed information about the artwork, including its title, artist, medium and edition (if applicable), along wih a certificate of authenticity to guarantee the artwork's legitimacy.
3. Browse the website: Explore The Collection Shop's website thoroughly. Look for clear and detailed images of the artworks, along with accurate descriptions and dimensions. The Collection Shop's website is secure, (look for "https" in the URL) which protects your personal and financial information.
4. Contact the gallery: If you have any questions or concerns, reach out to the gallery directly. We are willing to provide additional information or clarification about the artworks, shipping options, return policies, or any other inquiries you may have. A customer service representative is just a phone call away @ 1-800-206-3715.
5. Secure payment: When making a purchase, use our secure payment methods. The Collection Shop offers secure payment gateways that protect your financial information. The Collection Shop offer payment options like credit cards, PayPal, Amazon and other trusted payment platforms.
6. Shipping and insurance: Understanding our shipping process, including packaging, delivery times, and any associated costs (if applicable). Insurance to protect the artwork during transit is included with every item purchased. The Collection Shop will ensure that the artwork is packaged securely to prevent damage during shipping.
7. Secure personal information: The Collection Shop ensures that the website has proper security measures in place. Read our Privacy Policy.
8. By following these steps and conducting due diligence, you can enhance your confidence when ordering artwork online from The Collection Shop art gallery.
The Collection Shop represents a wide variety of artists, collectibles, and categories. Here is a breakdown of the offerings represented:
African American Art: A Vivid Tapestry of Heritage: Step into a realm where art becomes a vibrant celebration of African American culture, history, and creativity. At The Collection Shop, we honor the rich tapestry of narratives woven by talented African American artists.
Giuseppe Armani Sculptures: Welcome to a world where craftsmanship meets artistic brilliance. Giuseppe Armani Sculptures are a symphony of elegance and detail, each piece a testament to the master's visionary touch.
DC Comics Art: Unleash Your Inner Superfan: Welcome to a universe where imagination knows no bounds. Our curated DC Comics Art collection is a gateway to the iconic stories and legendary heroes that have captured hearts for generations.
Disney Fine Art: Our curated Disney Fine Art collection pays homage to the iconic tales that have touched hearts for generations. Each stroke of the brush brings characters, emotions, and cherished moments to life in captivating detail.
Disney Fine Art Silver Series: This series includes a range of Disney artwork in a silver-toned format, featuring beloved characters and scenes.
Disney Treasures On Canvas: Step into a world where Disney's enchanting tales come alive on canvas. Our Disney Treasures On Canvas collection, gallery wrapped and affordably priced at $150.00, invites you to immerse yourself in the wonder of beloved stories.
Ebony Visions Figurines: Each Ebony Visions Figurine is a masterpiece that encapsulates the grace, strength, and depth of African American culture. Thomas Blackshear's artistic touch unveils narratives that resonate with the heart and soul.
Guillermo Forchino Comical Art: Guillermo Forchino is renowned for his unique ability to infuse intricate sculptures with humor that resonates universally. With every piece, he invites you to embrace the lighter side of life and indulge in a dose of whimsy.
Franz Fine Porcelain: Immerse yourself in the world of Franz Fine Porcelain Collection, where intricate designs and unparalleled artistic craftsmanship converge. Each piece is a testament to the dedication and skill that brings porcelain to life with an elegance that captivates the senses.
Home Decor: Discover our diverse range of home decor items, from captivating artwork to exquisite sculptures and decorative pieces. Each creation is meticulously curated to enhance the ambiance of your living space, infusing it with beauty, personality, and a touch of enchantment.
Inspirational & Religious Artt: We proudly represent artists who specialize in creating artwork with inspirational and religious themes. Our collection offers pieces that resonate with spirituality, encouraging moments of deep reflection and connection. Each creation is a window to the soul, inviting you to experience art that uplifts and nourishes the spirit.
Limited Edition Fine Art: Immerse yourself in our curated selection of limited edition artwork crafted by a variety of talented artists. Our collection offers collectors a gateway to coveted and highly sought-after pieces that stand as unique expressions of creativity. With limited availability, each artwork becomes a prized possession, allowing you to own a slice of artistic excellence that resonates with your discerning taste.
Lladro Figurines: Discover our captivating selection of Lladro figurines, renowned for their delicate beauty and unparalleled craftsmanship. Each piece is a testament to the meticulous artistry that goes into creating these treasures. From intricate details to timeless charm, our Lladro figurines bring a touch of refined elegance into your world, inviting you to embrace the beauty of life's fleeting moments.
Mixed Media Sculptures: Immerse yourself in our collection of sculptures that skillfully blend diverse materials and techniques, resulting in visually captivating and utterly unique art pieces. Each sculpture is a testament to the artist's innovation, bringing together different elements to craft masterpieces that transcend conventional boundaries and ignite conversations. With every piece, you're invited to explore a world where creativity knows no limits and art takes on new dimensions of wonder.
Mixed Precious Metals Sculptures: Explore our collection of Mixed Precious Metals Sculptures, where artistry meets extravagance. Crafted using a harmonious blend of precious metals, each sculpture radiates an aura of luxury and refinement. The fusion of materials adds depth and dimension, transforming each piece into a symphony of opulence that captivates the eye and ignites the senses. With every sculpture, you're invited to experience a world where creativity is adorned in the brilliance of gold, silver, and more, creating timeless masterpieces that redefine the very essence of art.
Star Wars Limited Editions: Delve into our captivating collection of limited edition artwork and collectibles inspired by the iconic Star Wars franchise. Crafted with a deep understanding of the series' essence, each piece resonates with fans young and old. From exclusive artwork to collectible treasures, our collection celebrates the epic saga and invites you to bring the magic of the Star Wars universe into your own world. Whether you're a devoted follower of the Force or a new initiate, our offerings are a testament to the lasting impact of this beloved franchise.
Swarovski Crystal: Unveil the allure of our exquisite collection of Swarovski crystal pieces, renowned for their precision-cut crystals and captivating designs. Each creation is a testament to the meticulous craftsmanship that brings these treasures to life. With their unparalleled brilliance and enchanting charm, our Swarovski crystal pieces enrich your world, inviting you to revel in the radiant beauty that only these iconic creations can offer.
Walt Disney Archives: Within this collection, you'll find artwork and collectibles sourced from the extensive archives of the Walt Disney Company, offering a window into the rich history and enduring legacy of Disney. Each piece is a portal to the past, allowing you to explore and appreciate the evolution of Disney's enchanting world and the indelible mark it has left on generations.
Warner Brothers: Immerse yourself in our collection of Warner Brothers artwork and collectibles, a vibrant tribute to the cherished characters and iconic scenes from Warner Brothers properties. Each piece captures the essence of beloved classics and contemporary favorites, inviting you to relive the magic and adventures that have made Warner Brothers an integral part of our cultural tapestry.
Walt Disney Classics Figurines: At The Collection Shop, we proudly present Walt Disney Classics Figurines from the Walt Disney Classics Collection (WDCC). These exquisite figurines encapsulate iconic Disney characters and moments, allowing you to relive the enchantment of beloved tales. With meticulous craftsmanship, each piece captures the heart and soul of Disney's legacy, inviting you to celebrate the magic that has touched hearts for generations.
Kindly note that availability of our offerings may vary. For accurate and up-to-date information, please don't hesitate to reach out to us directly with your specific inquiries. We're here to ensure you receive the most current details about our collection, helping you find the perfect piece to grace your world with beauty and meaning.
Take a moment to peruse our galleries and uncover that special Limited Edition Art or Collectible that resonates with you. Our mission is to present you with the pinnacle of collectible products, catering to both passionate collectors and savvy investors alike. Remember to register with us to receive timely updates on new additions and exciting features we introduce to the site. And don't miss out on our weekly specials – you might stumble upon unexpected treasures. Keep us bookmarked for seamless access to a world of art and collectibles that awaits your discovery.
Return To Top
PAYMENT OPTIONS
We accept all major credit and debit cards for US and Canadian orders.
Sezzle gives you the option to Buy Now and pay later over 4 easy instalment payments. Choose Pay Later with Sezzle on each items detail page. You’ll be redirected to Sezzle to sign up or log in to complete your order. See if you’re pre-qualified and find out which offers you’re eligible for without impacting your credit score. Select the repayment option that works for you. Your order ships and payments are split up over time. This option works Best for purchaes up to $2500.00. Split your order into 4 interest-free payments. Pay for your order over 6 weeks. Zero impact to your credit.
Amazon Pay is a service offered to Amazon customers whereewver you see the Pay with Amazon Pay button , click onthe Amazon Pay button and follow the form instructions. You will be asked to log into your Amazon account with your credentials securely to manage your payment method in your account on Amazon.com for your purchase. There are no additional sign-ups or sign-ins. Your transactions are safe and secure, and everything can be tracked in your Amazon account. US orders only.
Layaways are a courtesy offered to our customers by The Collection Shop. purchases of current release items totaling $300.00 or more are eligible for layaway. However, retired items, framed art, sold-out items, and weekly specials do not qualify for layaway.
According to the layaway terms you provided, here is a summary of the process:
1. Layaway requires a minimum deposit of 33% of the total layaway amount.
2. The remaining balance is divided into two equal payments over the next 60 days.
3. The second automatic payment of 33% is processed on the credit card used at the time of the order on the 30th day following the first payment.
4. The final payment of the last 33% is processed on the following 30th day, completing the layaway order.
5. Tax and shipping costs are added to the final payment if applicable.
6. Full payment is required to remove the item(s) from layaway.
7. If a layaway is cancelled, the initial deposit will be retained as a restocking fee.
8. Once the layaway item(s) are paid in full, they will be shipped to the billing address associated with the credit card used.
9. The Collection Shop reserves the right to cancel a layaway and retain the initial deposit as a restocking fee if credit card payments are declined.
10. A refund of any payments, less the deposit restocking charge, will be credited back to the customer's credit card used initially.
11. Layaways on original artwork or special orders cannot be cancelled.
12. A complete breakdown of your pre-scheduled payments will be displayed on your shopping cart screen as well as your confirmation screen and will be included in your email confirmation. US and Canadian orders.
Return To Top
SECURITY
The Collection Shop has incorporated COMODO Server Certificates to enhance security for online purchases. COMODO is a well-known and reputable provider of security solutions that help protect sensitive information and ensure secure transactions over the Internet.
Having a valid SSL certificate, such as the one provided by COMODO, helps establish a secure connection between a website and its visitors. It encrypts the data transmitted between the user's browser and the website, making it more difficult for unauthorized parties to intercept or access sensitive information.
By implementing COMODO Server Certificates, The Collection Shop aims to provide customers with increased confidence and assurance when making online purchases. It's always a good practice to look for secure connections and valid SSL certificates when sharing personal or financial information online.
If you have any specific concerns or questions about the security measures implemented by The Collection Shop or how to verify the SSL certificate, I recommend reaching out to our customer support for more information and assistance.
Click the icon below to confirm our identity and to verify our Security Level.
The Collection Shop's credit card purchase process and security measures: It's important to implement these measures to protect both the cardholder and the company from fraudulent transactions. Here's a summary of the key points:
1. Credit card purchases must be made by the cardholder and shipped to the billing address on the credit card. This regulation is in place to prevent fraudulent transactions and ensure the person making the charges is the actual cardholder.
2. A representative from The Collection Shop will contact you via telephone to confirm your order.
3. Address Verification System (AVS) is required for all purchases. The AVS number is the last three digits on the back of Visa, MasterCard, and Discover cards or the four digits above the credit card number on American Express cards.
4. Payment options include VISA, MasterCard, Discover, American Express, PayPal, and AMAZON Payments.
5. The Collection Shop removes your credit card and personal information from their servers once the transaction is processed, ensuring data security.
6. The Collection Shop treats your personal information, including address and email, with the utmost confidentiality and does not sell or share it with third parties.
7. The company does not use cookies, and all transactions are processed on their own servers with extensive firewalls in place to protect data.
8. If you need your purchase to be shipped to an address different from the credit card's billing address, you must contact your credit card company to add the "Alternate Shipping Address" to your account. The Collection Shop representative will need this information during the order confirmation process.
9. Failure to follow the alternate shipping address policy may cause delays in processing your order, as it is a requirement by the credit card processor.
10. The Collection Shop reserves the right to cancel any order that doesn't pass their internal fraud scoring methods, ensuring further protection for both parties.
If you have any specific questions or concerns about the credit card purchase process or security measures, please reaching out to The Collection Shop directly for further assistance.
Return To Top
Shipping
Here's a summary of The Collection Shops shipping program:
The Collection Shop ships products within the United States and Canada. The Collection Shop has partnered with United Parcel Service (UPS) for shipping services. UPS is responsible for delivering the products safely, quickly, and insured to customers. The Collection Shop provides tracking numbers for orders. At the end of each business day, customers are provided with tracking numbers that allow them to track the progress of their shipments. This enables customers to see where their item(s) are and when they are expected to be delivered. Having tracking numbers allows customers to stay informed about the whereabouts of their packages and plan accordingly for their delivery.
Orders are typically processed and shipped within 2-7 business days. However, special orders, hand-enhanced items, and framed art may require 10-14 business days before shipping.
1. Delivery times vary based on your location and typically range between 2 to 7 business days.
2. Same-day shipping and special requests can be accommodated by contacting The Collection Shop directly.
3. Next day and second-day shipping services are available upon request for an additional charge.
4. Shipping charges include handling and insurance costs.
5. The Collection Shop offers shipping within the U.S.A. and Canada.
6. All orders are shipped signature required to prevent fraud and theft.
It's important to note that shipping times and options may be subject to change or may have specific conditions based on the specific products or circumstances. For the most accurate and up-to-date information regarding shipping, please contact The Collection Shop directly for assistance and clarification.
USE THIS MAP TO DETERMINE UPS GROUND TRANSIT TIME FROM FLORIDA (FL) TO YOUR HOME OR BUSINESS.
FREE U.S.A. SHIPPING
1. The free shipping offer applies only to current release items with a value of $300.00 or more, delivered within the continental USA.
2. The offer does not apply to weekly special items, some special issues, or ongoing promotions.
3. Free shipping is applicable for U.S. residential and business addresses only. International orders, other U.S. territories, military addresses, and PO Box addresses are not eligible for free shipping.
4. Standard Ground Shipping Service is provided, with an estimated delivery time of 3-7 business days for shipments within the United States.
5. To determine if an item qualifies for free shipping, look for the FREE SHIPPING image on the product detail page.
6. It's important to note that certain items may have longer shipping times due to factors like waiting for artist signatures, art enhancements, special orders, stock replenishment, pre-orders, or other unforeseen delays.
If you have any specific questions or concerns about the free shipping offer or shipping times for a particular item, please contact The Collection Shop directly for more information and assistance
EXPRESS SHIPPING
1. Next Day Air Delivery: This option provides next day delivery once the orders are processed. Orders will be shipped on the same or next business day to ensure prompt delivery.
2. Second Day Air Delivery: With this option, orders will be shipped on the same or next business day for a 2-day delivery service. This allows for expedited shipping while not requiring the immediate next day delivery.
3. Three Day Ground Delivery: This option offers a 3-day delivery service. Once orders are processed, they will be shipped on the same or next business day to ensure the items arrive within three business days.
4. It's important to note that the processing time mentioned refers to the time it takes for the orders to be prepared for shipment. Delivery times are estimated based on the selected shipping method and may vary depending on the destination.
5. If you have specific questions or require further information about the express shipping options or any other shipping-related inquiries, please reach out to The Collection Shop directly for assistance.
CANADIAN GROUND/EXPRESS SHIPPING OPTIONS
1. UPS FREE GROUND SHIPPING: This offer is applicable to all rolled Disney Fine Art priced at $895.00 or more, as well as select rolled artwork from other artists. The free ground shipping is provided through UPS. Please note that this offer is only valid for orders placed via the website checkout. Sale items and specialty items are excluded from this program.
2. UPS FLAT RATE EXPRESS SHIPPING: For rolled Disney Fine Art priced from $395.00 or more, along with select rolled artwork from other artists, there is a flat rate express shipping cost of $60.00. This option provides faster shipping through UPS. Like the free ground shipping offer, orders must be placed via the website checkout, and sale items and specialty items do not qualify.
3. Canadian GST/HST Rates: For Canadian orders, the applicable GST (Goods and Services Tax) or HST (Harmonized Sales Tax) rates vary by province. The rates are approximately 5% GST in Alberta, British Columbia, Manitoba, Northwest Territories, Nunavut, Quebec, Saskatchewan, and Yukon; and 13% HST in Ontario; and 15% HST in New Brunswick, Newfoundland and Labrador, Nova Scotia, and Prince Edward Island. This program applies to orders delivered to British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, and Newfoundland. Duties and taxes may apply, and they are the responsibility of the buyer.
4. Billing Address and Additional Shipping Costs: Orders must be delivered to the billing address of the credit card. If there are any additional shipping costs applicable to your order, a representative from The Collection Shop will contact you prior to processing your payment.
5. Unforeseen Delays and Notifications: Some items may experience delays due to factors like waiting for artist signatures, art enhancements, special orders, stock replenishment, pre-orders, etc. The Collection Shop will notify you if there are any delays affecting your order.
For more specific information regarding shipping, duties, or any other inquiries, please contact The Collection Shop directly for assistance.
ALTERNATIVE SHIPPING ADDRESS
The Collection Shop allows customers to establish an alternative shipping address if they wish to have their order delivered to a different address than the registered billing address.
1. Contact Credit Card Issuer: In some cases, you may need to contact your credit card issuer to add an "Alternative Shipping Address" that can be verified by a merchant like The Collection Shop. This process involves requesting the addition of an approved shipping address to your credit card account.
2. Verification and Authorization: The alternative shipping address must be verifiable by the credit card company to ensure its validity. Once authorized by the credit card company, The Collection Shop can ship your order to the alternative address.
3. It's important to note that the process of adding an alternative shipping address may vary depending on your credit card issuer's policies and procedures. Therefore, it's recommended to contact your credit card issuer directly to inquire about the steps required to add an alternative shipping address.
4. If you have any further questions or require assistance regarding the alternative shipping address process, contact The Collection Shop directly for more information and guidance.
FREE SHIPPING EXCLUSIONS
1. Excluded Items: The free shipping offer does not apply to retired items, orders that include a combination of in-stock merchandise and pre-orders, back-ordered or out-of-stock items, and special requests.
2. Separate Shipping Calculation: For the excluded items mentioned above, shipping charges will be calculated separately and are not covered by the free shipping offer.
3. Potential Order Modifications: Any modifications made to an eligible order, such as payment processing, cancellations, substitutions, or other preferences, may affect the free shipping offer. It's important to note that specific details regarding the impact on the free shipping offer may vary depending on the nature of the modifications.
4. Shipping Charges Notification: The actual shipping charges will not be displayed during the ordering process. After completing your order, you will be contacted by email or telephone by a staff member from The Collection Shop. They will provide you with the total shipping and insurance charges, if applicable, for your order.
5. Offer Subject to Change: The free shipping offer is subject to change, which means that the terms and conditions of the offer may be modified or updated by The Collection Shop.
If you have any further questions or require more information regarding shipping charges or the free shipping offer, please contact The Collection Shop directly. Our Staff will be able to provide you with the specific details and assist you further
SALES TAX
The Collection Shop does not charge sales tax on orders, except for purchases made or delivered within the state of Florida. Sales tax will be applicable to orders shipped to addresses within Florida.
Please note that sales tax regulations may vary depending on the jurisdiction and can be subject to change. It's always a good idea to verify the most up-to-date information regarding sales tax policies with The Collection Shop or consult with a tax professional if you have any specific concerns or questions about sales tax on your order.
MILITARY APO & FPO
Orders are shipped via U.S. MAIL priority service. All orders are confirmed before being processed and are shipped fully insured.
Return To Top
Inventory
The Collection Shop, as an Authorized Dealer stocks it's own products in house (with the exception of items that are drop shipped directly from the Manufacturer). We are independently owned and not affiliated with any other retail store.
Return To Top
Pre Orders & Cancellations
1. Pre-Order Information: The Collection Shop accepts pre-orders for items that have not been released yet. These items have an estimated release date provided by the manufacturer.
2. Credit Card Information: To process a pre-order, The Collection Shop requires customers to provide full information, including credit card details, at the time of placing the order.
3. Processing of Pre-Orders: Pre-orders are processed when the customer places the order. This means that the customer's credit card will be charged at the time of pre-order placement.
4. Multiple Pre-Orders: For orders that include multiple pre-ordered items requiring two or more deliveries, The Collection Shop holds the items until they can be shipped together as a complete order. This is done to avoid any additional shipping surcharges.
5. Partial Shipment: Customers have the option to request partial shipment of their order, at additional shipping charges, if they prefer to receive certain pre-ordered items separately.
6. Release Date Updates: The estimated release date and delivery date displayed on the website are based on the manufacturer's estimate. However, actual release dates can vary and may be earlier or later than initially estimated. The Collection Shop will update the estimated arrival date to keep customers informed about any changes.
7. It's important for customers to be aware that release dates for pre-ordered items can be subject to change. The Collection Shop aims to provide updated information to customers to ensure they are prepared for the arrival of their pre-order.
If you have any specific questions about pre-orders or require more information about a particular order, please contact The Collection Shop directly. Our staff will be able to provide you with the most accurate and up-to-date details regarding their pre-order process and any specific orders you may have.
Cancellation Policy
1. Send an Email to info@thecollectionshop.com: To initiate the cancellation process, send an email to info@thecollectionshop.com. In the email, include your order details such as the order number and clearly state your intention to cancel the order. If possible, provide a reason for the cancellation.
2. Timely Cancellation: It is crucial to send the cancellation request on the same day the order was placed. If the request is not made within this timeframe, the order may be subject to a 20% restocking fee as outlined in the terms and conditions.
3. Restocking Fees and Shipping Costs: If the order has already been processed or shipped before the cancellation request is received, it will be considered a valid sale. In such cases, restocking fees and shipping costs may apply, as per the terms outlined on The Collection Shop's website.
4. To ensure a smooth cancellation process and to clarify any specific details or concerns regarding your order, it is recommended to contact The Collection Shop directly through the provided email address.
It is always advisable to review the specific terms and conditions of The Collection Shop for the most accurate and up-to-date information regarding order cancellations.
Return To Top
RETURNS
If you receive a damaged item from The Collection Shop, it is important to follow these steps to ensure proper compensation:
1. Report Damage the Same Day: Notify The Collection Shop and UPS at 1-800-PICKUPS on the same day of receiving the damaged merchandise. It is essential to report the damage immediately to initiate the process for a carrier inspection and arrange for a pickup of the damaged item.
2. Save the Merchandise and Packaging: Keep the damaged merchandise, as well as the original box and packaging it arrived in. These will be required for the carrier inspection and claim process.
3. Do Not Return to The Collection Shop: If the item was damaged during transit, do not return it to The Collection Shop. The claim for compensation must be made by the receiver, and returning the item to the shop may hinder the claim process.
For non-damaged returns, the following guidelines apply:
1. Report within 2 Days: If you wish to return a non-damaged item, it must be reported to The Collection Shop within 2 days of receipt.
2. Store Credit or Refund: Non-damaged returns are eligible for a full store credit towards the purchase of another item, less shipping charges. Refunds are subject to a 20% restocking fee, also excluding shipping charges.
3. Return Process: To initiate a return, contact The Collection Shop at 1-800-206-3715 to obtain a Return Merchandise Authorization (RMA). Packages returned without an RMA or improperly packaged may be refused upon receipt. Make sure to include the original packaging, documentation (such as registration cards, certificates, and COA), and a copy of your Sales Receipt.
4. Please note that shipping charges are not refundable in the return process.
For specific instructions and further assistance with returns or damaged items, please contact The Collection Shop directly at the provided phone number.
Indemnity
We take every effort to provide accurate and updated information on our on-line gallery, however there may be times when errors do occur. Due to supply and demand of the collectibles market, prices posted on this site are subject to change at any time. While every effort is made to keep all prices current at all times, it is not always possible. We will make every attempt to contact you to confirm each order that is entered on our online gallery.
Thank you for visiting our Web site and please, come again. If you have any questions or comments, please feel free to contact us directly at: info@thecollectionshop.com
Return To Top
ACCESSIBILITY
The Collection Shop is committed to providing an enjoyable experience for all our online visitors, including those with disabilities. As part of this commitment, The Collection Shop has taken the necessary steps so this website substantially conforms with the Web Content Accessibility Guidelines (“WCAG”) 2.0, Level A and AA success criteria (the “WCAG 2.0”) developed by the World Wide Web Consortium (the “W3C”).
Please be aware that our efforts to maintain accessibility and usability are ongoing. While we strive to make the website as accessible as possible, some issues can be encountered by different assistive technology, as the range of assistive technology is wide and varied. If you should have Questions/Comments related to the accessibility of this website please email us at info@thecollectionshop.com.
