Skip to main content
Authentic Fine Art, Sculpture & Collectibles

Customer Experiences

What Collectors Say About The Collection Shop

Choosing artwork or a collectible online comes with questions. These comments come from customers who took the time to share their experience with The Collection Shop — from the pieces they received to the service surrounding their purchase.

248 Customer Reviews

Feedback collected from our customer review archive.

Real customer comments Presented from our existing customer feedback archive.
Dated feedback Each review retains the date it was submitted.
Personal assistance Questions before ordering? Call 1-800-206-3715.

In Their Own Words

Customer Feedback

Showing 217–240 of 248 reviews

It took Susan 25 years to find this specific lladro and now it is finally placed on display, right at home. She's overwhelmed with joy. Thank you for making her dream come true.

Paul R Mull

Very professional! Did everything as promised and product arrived in perfect condition and packaging. Right on time too! Thank you!!!

Ken Keiter

I am pleased with the print, but I preferred it to be mailed in a flat container the way most other prints have been mailed to me.

David G Weight

I love the beautiful, inspiring print! It arrived in perfect condition and I am looking forward to having it framed just as I want. I have loved the picture for years and finally purchased it for myself. Thank you, to the artist!

Margaret A. Fischer

My recent purchase was the Thomas Blackshear Angel at Rest. I placed my order with Richard and he was most helpful. My order was received sooner than expected. It was the perfect gift! This was not my first purchase with The Collection Shop and will definitely not be my last. They are the best!

Stephanie Gilkes

The item was well packaged.

DONALD CHIN

I had a great experience dealing with the Collection Shop. I had some questions about delivery to Canada and availability of certain items that were answered promptly. The items arrived on time and as described. Richard, the customer service representative I dealt with was very professional. I highly recommend this seller and will definitely buy from them again. Thank you!

Tamara Shabazova

Thanks for your help fully met my expectations. Definitely use you guys for future purchases in the future

John Fontenot

I was extremely pleased with my experience with The Collection Shop. They had the item I needed for my daughter, they responded with an email and a phone call and then another phone call to make sure that I didn't need anything else for that collection. I received an email when the item was shipped. I am looking forward to purchasing more pieces that my daughter needs to complete her Disney Collections.

Catherine Galie

I received the item in a timely fashion and it was extremely well wrapped and arrived in perfect condition. Thank you!

NINA GRADIA

Great experience! Pieces arrived quickly and in perfect condition. I would purchase items from them again!

Carly Folweiler

For Father's Day, I gifted my Son an Ebony Visions Figurine by Thomas Blackshear, "Coming Home". My son was 4 years old when his Father SGT Robert L. Howard was KIA in Vietnam June 10, 1969, therefore, my son would never experience his coming home. He was very emotional; but loved the Gift. If God granted me one Wish, it would be what you have created. Thank You Thomas Blackshear for your foresight in creating such a Memorable piece. May God continue to Bless You always. Ms. Roberta J. Vincent

Roberta J Vincent

Well packaged and very easy to use. We are delighted with the piece we purchased. Thank you so much for your professionalism.

Maureen Valenza

Your service is commendable. I received my order on the date that I requested. I have seen numerous offerings on Ebay and Etsy that might be a cheaper price but I am glad to pay the extra price for the service and knowing that I am getting the finest quality.

Rosemarie Phillips

I have been collecting art pieces for a number of years, and I really appreciate the time and effort Richard has given me with my selections. My purchases arrived in a timely fashion and were packaged well to prevent damage, and I would recommend this shop to any of my fellow collectors (and I do know a few).

Walter L Champion

This was my second purchase from The Collection Shop. This company is a pleasure to deal with. The order was shipped quickly and, having delicate parts, was packaged securely and arrived in perfect condition.

Thomas Burke

The guardian is a beautiful piece. I love it. Very good customer service with getting it purchased.

Karen scott

I am very pleased with my order and the excellent customer service. The shipping and tracking process was very secure which allowed me to rest easy knowing I could pick it up without any issues. Thank you Collection Shop for being top notch.

Johnathan Williams

I have made purchases from the Collection Shop on several occasions and have always been very happy with my shopping experience. You get your items in a very timely manner, the items are well packaged and when talking to staff, they have always been very courteous and very helpful. Definitely a 5 star experience.

Patricia Williams

Item arrived promptly, with no surprises. Packaging was sturdy and protective. I was a satisfied customer, and would do business with The Collection Shop again.

James J Diebel

I recently purchased Universal Lord: I Hold The Key SKU#845190 as a gift. I have been a collector for years and my Son has a curio cabinet filled with these beautiful, unique and "Heart Warming" pieces of Art. Thank You for your vision and creativity. Truly Blessed!!!!

Roberta J Vincent

Great service: prompt, helpful, and informative; highly recommend.

Adam Berzak

Thank you for the great services. The figurines are beautiful.

Ramadani Abdul Aziz

My two items were received in a fashionably manner! Packaged beautifully. I had mistakenly ordered the items twice and they worked with me to make my order correct! Thank you I will always go back to you guys

Sheryl Peterson

Shop With Confidence

Questions before choosing a piece?

Our gallery team is available to help with artwork details, edition information, availability, shipping and purchasing questions before you order.