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Privacy Policy

Effective Date: [Insert Date]

The Collection Shop (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, sign up for emails, or otherwise interact with us online.

1) Information We Collect

A. Information You Provide to Us

You may provide personal information when you:

  • Place an order or request a quote
  • Create an account or register for services
  • Join our email list or submit a form
  • Contact us by email, phone, or through the site

This may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details and purchase history
  • Any information you include in messages or form fields

B. Payment Information

Payments are processed securely through third-party payment processors. We do not store full credit card numbers on our servers. We may retain limited transaction details (for example: order total, date, billing/shipping details, and confirmation) for accounting, customer service, and fraud prevention.

C. Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address and approximate location (city/state)
  • Browser type, device type, operating system
  • Pages viewed, time spent, referring/exit pages
  • Site interactions (e.g., clicks and navigation patterns)

2) Cookies and Similar Technologies

We use cookies and similar technologies (such as pixels or analytics tags) to help our website function properly, remember preferences, improve performance, measure traffic, and support marketing efforts.

You can control cookies through your browser settings. If you disable cookies, some site features may not function as intended.

3) How We Use Your Information

We may use your information to:

  • Process, fulfill, and deliver orders (including shipping and insurance)
  • Provide customer service and respond to requests
  • Send transactional messages (order confirmations, shipping updates, service notices)
  • Send marketing emails and promotions (where permitted by law and your preferences)
  • Personalize your experience and improve our products, services, and site content
  • Detect, prevent, and investigate fraud or security issues
  • Comply with legal obligations and enforce our policies

4) How We Share Information

We do not sell your personal information. We may share information only as needed to operate our business and provide services, including with:

  • Payment processors to complete transactions
  • Shipping carriers to deliver orders
  • Service providers for website hosting, analytics, email delivery, customer support tools, or fraud prevention
  • Professional advisors (e.g., legal or accounting) where necessary

We may also disclose information if required by law, subpoena, or legal process, or when we believe disclosure is necessary to protect our rights, safety, and property, or the rights, safety, and property of others.

5) Data Security

We use SSL (Secure Sockets Layer) encryption and reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

6) Email Preferences

If you choose to receive promotional emails, you may unsubscribe at any time by using the unsubscribe link in any email or by contacting us. You will still receive transactional messages related to orders or account activity.

7) Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, deletion, or a copy of your information, and to object to or restrict certain processing. To make a request, contact us using the information below.

California Privacy Notice (CCPA/CPRA)

California residents may have additional rights, including the right to know what personal information is collected, used, disclosed, and the right to request deletion or correction. We do not sell personal information. To exercise your rights, contact us using the details below. We may verify your request by asking for information that matches our records.

8) Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this policy, including to complete transactions, provide customer support, maintain records for legal/tax/accounting requirements, and enforce our agreements.

9) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.

10) Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can delete it.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated policy.

12) Contact Us

The Collection Shop

12360 S.W. 132 CT, Miami, Fl 33186

Email: info@thecollectionshop.com

Phone: 305-238-4438